Stop Guessing on Your Next Hire. Start Giving Them a Reason to Stay.
Finding great legal support staff is hard. Keeping them is harder. We help you do both.
You’ve done this before. You hired someone who looked perfect on paper. Great resume. Strong interview. Enthusiastic references. And then day one arrived and you realized — they have no idea what they’re actually doing.
Or maybe the opposite happened. You found someone genuinely talented, trained them well, and three months later they were gone. On to somewhere that paid them more, treated them better, or just made them feel like they mattered.
Both problems are expensive. Both problems are fixable.
At Imprint Insight we approach legal staffing from both sides of the desk — because we’ve sat on both sides. We know what it costs a firm to make a bad hire. And we know what it costs an employee to stay somewhere their needs aren’t being met.
Here’s the truth most hiring consultants won’t tell you — sometimes the turnover problem isn’t about who you’re hiring. It’s about what they’re walking into when they get there.
What We Offer
We help you find the right people AND build the kind of workplace they actually want to stay in. Because you can get a paycheck from anywhere. What keeps great people is something more than that.
Legal Support Staff Competency Assessment
Our proprietary assessment tests candidates on the skills that actually matter in a legal environment — technology literacy, file comprehension, workflow speed, analytical accuracy, and the resourcefulness to figure things out when nobody is watching.
No more hiring based on a resume and a gut feeling. Know before you make the offer.
Candidate Phone & Zoom Screening
We screen your top candidates so you don’t have to stop practicing law to interview strangers. You get a clear picture of who’s worth your time before you spend it.
Executive Candidate Review
Send us your final three candidates. We administer the full competency assessment, evaluate the results, and deliver a one-page Imprint Candidate Insight Report with our hiring recommendation. You make the final call with real data behind it.
Job Expectation & Workflow Documentation
Half of all new hire failures happen because nobody told them exactly what success looked like in their role. We build the documentation that fixes that — clear job expectations, workflow standards, communication protocols, and onboarding materials your new hire can actually follow.
Staff Retention & People Operations Consulting
This is the conversation most attorneys don’t know they need to have. If your firm has a turnover problem, a morale problem, or just a nagging sense that something isn’t working — this is where we start.
We sit down with you and talk honestly about what your team needs, what you can offer, and what affordable options exist that go beyond a paycheck. Prescription discount programs. Flexible scheduling structures. Clear growth paths. Benefits alternatives that don’t require a Fortune 500 budget.
Good people don’t leave good jobs. They leave jobs where their needs aren’t being met. Let’s make sure yours are.
Is this for YOU?
Attorneys who have made expensive hiring mistakes and are done guessing. Firms with high turnover who want to understand why. Managing partners who want to build a team that actually stays. Any attorney who has ever trained someone great and watched them walk out the door three months later.
The right hire in the right environment doesn’t just stay. They make your entire firm better.